Cash on Delivery
Pay with cash when the courier delivers your package-no prepayment required
Delivery & Shipping
Fast, reliable service across Australia
We prioritise getting your Renus Select to you quickly and safely. Here's everything you need to know about our shipping process and delivery options.
How Our Ordering Process Works
1
Submit Your Details
Fill out our online form with your name and phone number. No payment needed at this stage-no credit card, no bank transfer.
2
Confirmation Call
Our team calls during business hours (Mon-Fri 09:00-17:00 AEST) to confirm your order, answer any questions and confirm your delivery address.
3
Swift Dispatch
Once confirmed, we prepare and dispatch your order within 1-2 business days. You'll receive a tracking number via SMS or email.
4
Courier Delivery
Your package arrives via professional courier. Standard delivery takes 3-5 business days throughout Australia.
5
Payment at Door
Pay by cash or card when your package arrives. No surprises, no hidden fees. If you're not satisfied, you have 14 days to arrange a return.
Delivery Coverage
| Region | Dispatch Time | Delivery Timeframe |
|---|---|---|
| New South Wales (Sydney, Newcastle, Wollongong) | 1-2 business days | 3-4 business days |
| Victoria (Melbourne, regional areas) | 1-2 business days | 3-5 business days |
| Queensland (Brisbane, Gold Coast, Cairns) | 1-2 business days | 4-5 business days |
| Western Australia (Perth, regional) | 1-2 business days | 4-6 business days |
| South Australia (Adelaide, regional) | 1-2 business days | 4-5 business days |
| Tasmania (Hobart, Launceston) | 1-2 business days | 5-6 business days |
| ACT (Canberra) | 1-2 business days | 3-4 business days |
| Northern Territory (Darwin, Alice Springs) | 1-2 business days | 5-7 business days |
Timeframes are estimates. Actual delivery may vary based on weather, public holidays and courier logistics. Remote areas may experience longer timeframes.
Payment Methods
Card with Courier
Pay by debit or credit card (Visa, Mastercard) directly to the courier at delivery
Secure Transaction
All payment details are handled securely. No payment taken until you confirm the order
Tracking Your Order
Once your order is dispatched, you'll receive a tracking number via SMS or email (whichever you provide during the confirmation call). You can use this to monitor your package's progress in real-time through our courier partner's tracking system.
Tracking typically becomes available within 2-4 hours of dispatch.
14-Day Return & Refund Guarantee
We're confident in the quality of Renus Select. If you're not completely satisfied with your purchase, you have 14 calendar days from the date of purchase to request a return.
Return Conditions
- Product must be unopened and in original condition
- Return shipping costs are your responsibility (unless defective)
- Refund processed within 10 business days of receiving returned item
- Contact us within 14 days to arrange return
Damaged or Lost Packages
If your package arrives damaged or goes missing, contact us immediately. We work with our courier partners to resolve the issue quickly. Most lost or damaged packages are resent at no cost to you.
Contact details: Phone +61 2 7000 9847 (Mon-Fri 09:00-17:00 AEST) or email support@eliminaterenewec.shop
Order Your Renus Select Today
Quick, secure ordering with fast delivery to your door
Place Your Order